Privacy Policy — OmiseAI
OmiseAI
Privacy Policy

Privacy Policy

NGraph Inc. ("we," "us," or "our") handles the personal information of users and partner restaurants (collectively, "Users") of our service "OmiseAI" (the "Service") appropriately, in accordance with the policy below.

1. Information We Collect

In providing the Service, we may collect the following information.

(1) Information provided by Users

  • Restaurant name, contact person's name, and contact details (email address, phone number, etc.)
  • Restaurant information (location, business hours, menu offerings, etc.)
  • Information entered when making inquiries or applying to adopt the Service

(2) Information automatically collected through use of the Service

  • Access logs, IP addresses, browser information, and device information
  • Usage data collected via cookies and similar technologies

* As a general rule, the Service does not track User behavior for the purpose of identifying individuals.

2. Purpose of Use

We use the information we collect within the scope of the following purposes.

  • Providing, operating, and improving the Service
  • Structuring menu and dish information and improving the accuracy of our guidance
  • Responding to inquiries from Users
  • Notifying Users of new features, important announcements, and the like
  • Responding to acts that violate laws, regulations, or our terms of use

3. Handling of Menu and Dish Information

The menu and dish information handled by the Service is information structured based on content provided and confirmed by restaurants, and is not premised on containing personal information.

This information is used solely for the purposes of providing the Service and improving its quality.

4. Provision to Third Parties

Except in the following cases, we will not provide the information we collect to third parties.

  • When the User has given consent
  • When there is a disclosure request based on laws or regulations
  • When sharing information with a subcontractor to the extent necessary (in which case we will exercise appropriate management and supervision)

5. Information Management

We take reasonable security management measures to prevent unauthorized access to, and the leakage, loss, or falsification of, the information we collect.

6. Cookies

The Service may use cookies to improve convenience and understand usage. Users can restrict or refuse the use of cookies through their browser settings.

7. Disclosure, Correction, and Deletion

Users may request the disclosure, correction, or deletion of their own information held by us. If you wish to do so, please contact us at the inquiry desk below.

8. Changes to This Privacy Policy

The contents of this Policy may be changed without prior notice in response to amendments to laws and regulations, changes to the Service, and the like. Any revised contents take effect when posted on the Service.

9. Inquiry Desk

NGraph Inc.
Contact: shingotakahashi@ngraph.jp

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